Love Ulta! Great service@
Every time I go into this location the benefit brow expert is either not there or acts like she doesn't wanna do it. I'm not sure why there is only one person that does brows in this store considering there were at least 7 employees there and they were too busy trying makeup on each other and not helping customers. They are not very friendly as they are always in conversation when you walk up to the counter and don't acknowledge customers till they are done with their conversation. I have been to many ulta locations and this one is by far the rudest and has way too many employees doing nothing considering only a few customers are in the store.
My cousin and I went in on Saturday to get our prom hair and makeup done and my hair was absolutely amazing as was hers, but the makeup done by Hannah was done sloppliy and it had to be fixed by the store manager. They over charged my cousin and I by at least $50. They they proceeded to charge me $10 to have eyelashes put on, then you have to pay for the eyelashes it's self which were $7. They even took 2 $10 tips without saying anything, and when my aunt called they said we were well aware of everything we were charged for, which is false! We will never shop at ulta again, or use the makeup salon.
Never have what I'm looking for. Staff doesn't seem interested in offering help!
The best Ulta salon I have ever been to!! The girls here are amazing!! They take the time to listen to what your wants and needs are and will go above and beyond to make sure they are met!!! Daphne and Megan are rockstars!! Not only did I get the color and style I wanted the girls were able to point out what product would work best with my hair type!! My only complaint is I can't move Owensboro, KY to Colorado!!
Ulta Beauty is a US Hair Care Studio based in Owensboro, Kentucky. Ulta Beauty is located at 5241 Frederica St, Owensboro, KY 42301, USA.
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