They do their job but it always takes me way longer than it should to get finished. 1 hour estimate, by appointment just after opening takes over 2 hours. My appointment before that, they came out and apologized for forgetting I was waiting (with my thankfully well behaved toddler). They took off half the price but we were there for about 3 hours for a tire plug from a screw/nail that should have taken no time. But, they are always polite and accommodating.
The car broke down twice in 4 weeks and had paint issues.
Every time it had to be taken in the ENTIRE staff was more than accommodating!
They absolutely have customers for life with my family.
They were rude to my mom her car was broken. She took it there to have them fix it. She need an appointment they didn't look at it for two days. She missed two days of work. She's from northern Indiana she had no way to get home. They knew she was from northern Indiana they should have been on the ball and made that first priority but they didn't. Then to top it off they couldn't even fix it. They couldn't find what was wrong with it. So as far as I'm concerned don't never get any business from me or anybody I know.
Bought my car in January. Kenny Arnold was wonderful!
I'm extremely grateful that they handled the situation the way they did.
Words cannot express how AWESOME this dealership is.
The problems it was having were due to factory error.
After the sixth time it had to return to the dealership they got me out of the car and placed me in the exact same car with no hesitation or additional cost to me.
They made sure, I was treated with nothing but respect and concern.
Had an alignment done, and my car still pulled to the left. I called and scheduled an appointment to have the car looked at again. After waiting 2 1/2 hours, they came and told me both my front tie rod ends needed replaced, which would cost an additional $300. I waited 2 1/2 hours for them to do absolutely nothing to my car. When I asked why they didn't notice this when they did the alignment, I was rudely told that I didn't specifically request that it be done. Shouldn't this be standard practice before performing an alignment? I am not a mechanic. I do not know what parts to ask to be inspected specifically. When I go into a car shop and tell them my car is pulling to the left, I expect to pay for the problem to be rectified without having to describe each and every part they should check that could contribute to the problem I am having. I would never recommend this place to anyone.
Thank you Don Moore Chevrolet!
Awesome place to purchase a vehicle from. They definitely go above and beyond for their customers.
We purchased a brand new 2017 Chevy Camaro and from the start the car had problems.
Don Moore Gm Center is a US Car Dealer based in Owensboro, Kentucky. Don Moore Gm Center is located at 3232 Villa Point, Owensboro, KY 42303, USA.
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